Endoh’s Dungeon

As some of you would have noticed by now, the free advertising for Nuffnang has ceased from today. Despite all the hype built around Nuffnang, I must have appeared silly to do so.

As some bloggers came to know about me, I do not blog for money. Therefore, putting up these advertisements served only two purposes. The first is to create breakage between lines and lines of words, for cosmetical reasons. The second, is to have a go at these advertisements and see how truthful are the hype behind each of them. We will never know, until we try it right?

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This review of Advertlets will be slightly different from others. While other reviews are commonly done by people who believes in making money out of their blogs, I don’t. So like a dinosaur long asleep in the icy caves, my review of Advertlets will take on a totally different perspective, from the keyboard of a non-believer. And I assure you it will be a very long and comprehensive review.

After almost eight months of keeping my blog clean of any form of advertising, I finally succumbed to the idea of that. Hopefully, these will make a few people happy that yes, your suggestions have got into my head. Fine fine… I will fill up the empty spaces, alright?

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It’s been a month or so I have been using wordpress. I must admit there were some frustrations among the majority of happiness ever since I switched over from Blogger.

Choosing this theme alone was quite a headache. However, after surfing around I realised it’s quite easy to spot others with the very same exact theme. This is precisely why I tried to customise it as much as possible. I’m still not quite sure what other things I can or should do, but shamefully I have been procrastinating too much.

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While waiting for my client earlier on, I decided to grab a cup of coffee to cure my caffeine fix. I know fast-food coffee are utterly hopeless, therefore I decided to hit the food court to get myself a better one.

I deserve at least a cup of good coffee for travelling all the way from Woodlands to Singapore Expo specially, isn’t it? And so, I did.

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Alright, I need to rant this off my chest seriously. I have had enough of Starhub and Linksys!!! The reason why I named both is because they LOVE to PUSH the RESPONSIBILITY to one another whenever the connection is screwed!Ever since the maintenance that early morning which affects the Northern connection, I am facing more frequent disconnections than ever before. When I say more frequent, the figure stands at more than 30 times in a single day. I was disconnected 5 times during a 30min conversation with Lenne earlier on, and that poor gal watched me disconnected again and again!

I am fine with 1 to 3 disconnections per day on a regular basis, I could close one eye to that. I think I am fairly tolerant compared to others who cannot even stand one single disconnection! More than 30 times a day? Yes, I actually took all the timings down since I am not sure whether the problem resides in the router or the internet connection. Just that it is by coincidence I am only looking at such a high disconnection rate straight after that maintenance. Why am I not calling them again? My reason is simple.

I have called so many times, their only commitment to assist in helping to resolve this issue is… “Sir, can you follow my steps and uninstall the connection and we will go through it step by step again.” Hello… I have gone through this step from my first call to the most recent call. How many times do you want to repeat the same setup all over again? That’s so much for Linksys, and who the hell do you employ seriously? Can you guys stop speaking in that damn fake British accent? It’s irritating when you try to slur the words… and yes, I AM ONE CUSTOMER WHO HATES THE WAY YOU GUYS SPEAK OVER THE PHONE!

10 out of 10 times, I am thrown back to Starhub… “Sir, you might want to call up with Starhub because after resetting the wireless setup, the problem apparently do not lies in the hardware.” Fine, Starhub I will call.

One thing that all customers should be accustomed to by now, whatever Starhub cannot solve they will always end up with “Sir, I suggest you take off your wireless and try out a direct connection with the modem instead of going through the router.” Again, this sentence comes out 10 out of 10 times I call Starhub. I eventually tried once… and I had to move my entire workstation out into the living room to test the connection. The same issue happened, and not least to mention… how the hell do you expect me to leave my PC out in the living room? If I had to do that, why would I even want a wireless solution in the first place?

A call recently… I actually asked the Starhub operator, “So is Starhub or Linksys going to send a staff to my place and help me shift the entire workstation?” Oh, I forgotten to mention… if you wish to extend a cable from the modem into your room for direct connection, it will be at your own cost when it is actually no fault of yours.

A very sad statistics, until today, there isn’t a single call I put to them that they would not refer me to the other party. So who is going to solve the problem now? Starhub? Linksys? Or should I call a Singtel technician to help fix my Starhub connection? I am sorry… your customer service is out of the world. First class indeed!!!

What the hell is wrong with Starhub and Linksys? Do you guys know you provide one of the suckiest customer service I have ever seen?

Until today, none of them offer to send a technician to my place and attempt to track what the exact problem is.

We hear alot of complaints about lousy customer service in Singapore, but this is definitely one that is worth some commendation.I called the McDelivery hotline at about 5.55am and placed my order for my beloved big breakfast. After all the yadaa-yadaa, I was informed the waiting time would be around 45mins. Well, hardly! I heard the doorbell went off at about 6.15am and standing at my doorsteps was the delivery rider for my food. He greeted me “Good Morning” brightly and had my food already in his hands. I am sure some of you had experienced a delivery rider knocking on your door, and yet you still have to wait for him to slowly retrieve your order for you. Not quite for me. The very moment I opened my door, he had the paperbag right infront of me.

I took over the food, and paid. As he turned around to get my change, I observed that he was pretty drenched. It’s weird, because having a raincoat with him doesn’t quite amount to that. Out of curiosity, I asked why was he so drenched. He replied, that the zip on the bag somehow malfunctioned and so he used his jacket to cover the bag in case the food are soaked. Somehow, it was my instinct that I told him… it’s ok, keep the change. The change was slightly below $3.00 anyway. It’s not alot, but I am sure that amount is somewhat sufficient for a decent breakfast like a packet of nasi lemak or prata. A hot coffee on a cold morning for himself perhaps?

The first thing was, my food was delivered to me in the rain - piping hot. How can I not be thankful? He was polite and courteous. In fact, I haven’t heard such a refreshing greeting in the morning for ages. Most of which, gave me a weary “Good… Morn…ing… Sir…”

What really impressed me, was that he actually got himself drenched trying to shield the food. Maybe some peeps will go exclaiming, that is their job anyway, what’s the big deal? But look, he’s trying to do his job in the best way he can to make sure my food comes intact, even at the expense of getting drenched and who knows, he might just fall ill? I know we have alot of complaints how dangerously they rode their bikes, but to deliver my food fast and piping hot is certainly impressive. It’s only a normal delivery that probably half the population of Singapore had experienced. What sets him apart though, is that extra “personal touch” in his delivery.

I hope he’s already under good shelter because the rain suddenly turned extremely heavy after he left. (Shelly said I sounded as though I am in love with him. LOL!)

I can’t help it. After finishing my breakfast and being a satisfied customer, I got down immediately to send an email citing the branch and transaction ID to offer further commendation. It slipped my mind at that point to get his name, so hopefully they can track the correct rider and inform him about my appreciation. How can we ignore good service when they come knocking on our doors, but yet end up complaining about lousy service?

A big breakfast that costs me $10 with such service, I don’t feel a single bit of pain.

Hungry? You know who to call… 6777 3777